Our company
At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.
For over 80 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.
With a team of more than 2,800 people, committed to transporting over 46.9 million passengers boarded annually, we pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.
2,800+ employees
20 bus depots
72,400,000+ KMs Travelled Annually
Australian family-owned
Third generation leadership
1,350+ buses in fleet
We believe people need great public transport, and we relish the challenge to deliver the best experience possible to our customers and clients.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
Hire car service commences
1942
Acquisition of Parramatta Villawood Bus Service
1958
Acquisition of Campbelltown Bus Service
1965
Paramatta Villawood Bus Service sold
1978
Riverstone Bus Company acquired
1984
Busways' corporate name established
1988
Peninsula Bus Lines acquired
1994
Busways is a key transport provider at the Sydney 2000 Olympics
2000
Busways wins SMBSC1 in Western Sydney
2012
Busways 75 years
2018
Busways wins AV Trial contract
2018
Cooee Busways launches in North Coast
2019
Cooee Busways On Demand service launches in The Ponds
2019
Busways is awarded Adelaide Metro’s Outer South Contract
2020
Busways wins GSBC7 contract in Sydney’s North Shore
2021
Our expertise
Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.
Public transport
On Demand
Bus charters
Customer experience
School buses
Network planning
Scheduling
Asset management
I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.
Byron Rowe
Executive Chair Busways Board
Company plans and policy
The following plans guide us in our daily operations to ensure we deliver quality services to our customers
The latest at Busways
Be Bus Aware in NSW this Bus Safety Week
Feb 18, 2025, 11:00pm
Sydney, NSW, 17 February 2025: Busways is reminding the community in its service regions to behave safely on and around buses during the 10th annual… read more
Leadership change fuels Busways' strategic ambitions
Jan 15, 2025, 1:30pm
Busways, the largest Australian-owned bus operator, has appointed Will O‘Neill as its new Chief Executive Officer, effective January 1, 2025. Mr O’… read more
Police recognise Busways driver for lifesaving actions
Jan 9, 2025, 10:58am
9 January 2025 NSW Police have formally thanked Busways Gosford bus driver Rod Burton for quick thinking actions which helped save the life of one… read more