Lost property

If you have lost something on a bus service, let us know by submitting an enquiry.

Sydney Metropolitan and Central Coast

• Lost Property Form - Transport Info

North Coast

• Lost Property Form

Our drivers will check the bus for lost property items at the end of their shift and return it to the Busways depot where the bus operates from.

All lost property is logged in our lost property register.

Collecting lost property

We will get back to you to let you know which Busways depot you can collect your lost property from.

When collecting your lost property, you must show proof of identity.

Disposal of lost property

All lost property is stored for 28 days. After that time, if the owner cannot be identified, the item will be donated to charity.