Busways

Region

Employment Vacancies

Busways advertises employment opportunities here on the website as well as in local newspapers.

Bus Drivers

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Position Description:

What are we looking for 
Are you an enthusiastic team player with a drive to work within a fast paced and growing industry? We are currently looking for Bus Drivers to join our team across our operating regions. We are looking for individuals that enjoy meeting new people, have excellent customer service skills and are interested in a Bus Driving career! 
 
The responsibilities associated with the role of being a Bus Driver will include but is not limited to the following:
  • Driving allocated buses along specified routes as directed.
  • Ensuring the care, safety and comfort of Busways’ customers.
  • Keeping your supervisor informed, by the two-way radio, of any issues – such as late running or overloading, which may affect the timetabled or school service.
  • Completing accident report forms, shift reports and other reports, as required.
  • Reporting any damages or defects to the bus in the defect book.
  • Collecting fares, issuing tickets, checking passes, recording all students carried, operating ticket machines and providing customers with the correct change.
  • Accounting for all money collected and being responsible in reconciling any monies collected at the end of each day.
  • Carrying out all shift duties and instructions whilst following Busways Policies and Procedures at all times
  • Maintaining and wearing the uniform provided - always maintaining a neat and tidy appearance 

SELECTION CRITERIA

  • A Current MR licence - If you have a C class licence, Busways may assist potential applicants in upgrading their licence
  • A Current NSW Driver Authority (DA) - If you do not hold a DA, Busways may assist potential applicants in obtaining 
  • Valid Working with Children Check (Paid Work Classification)
  • Good driving history
  • Able to work shiftwork including broken shifts, weekends and public holidays.
  • Able to perform simple mathematical calculations, read rosters, maps and timetables and follow route directions.
  • Have good personal presentation.

As mentioned, if you do not hold any or all of the abovementioned licences/clearance, Busways may be able to assist suitable applicants in obtaining the minimum requirements outlined. On the job training will be provided via our Driver Mentors and Training Department.

Why work for Busways?
We are a family run company with a community feel. We are continuously growing and look forward to continuously developing with our employees. We believe that it's a fun, flexible and friendly environment whereby employees are looked upon as our most valuable assets. 

How To Apply:

Download and complete an Employment Application Form and take it to your nearest depot or send it directly to our Recruitment team at recruitment@busways.com.au

Prior to submitting your application form, please ensure that you have all of the necessary documents ready to be attached with your application such as but not limited to copies of the following:

  • Driver's Licence - Copy of Front and Back 
  • NSW Driver Authority - If obtained, Copy of Front and Back
  • Working with Children Check number - If obtained
  • Right to Work Documentation- Visa, Passport, Birth Certificate etc
  • RMS Driving History- no more than 4 weeks old from date of issue

Contact:

Busways Recruitment Team
Phone: 02 9497 1800
Email: recruitment@busways.com.au

Diesel Mechanic - Grafton/Yamba

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Position Description:

What are we looking for

Our employees are what make Busways work. We are always trying to attract people with high quality traits to join our team. We currently have a vacancy for a dynamic and motivated Diesel Mechanic to join our Grafton/Yamba depots. The successful candidate will be required to work at both Grafton and Yamba depots, and the working location will alternate between the two, dependent upon operational requirements.

The Opportunity

This is an exciting opportunity to join a growing company and a friendly team environment. You will be given the opportunity to grow, develop and to take on additional responsibility.

You will be provided with all necessary training on the various makes and models of buses as well as being supplied with uniforms, boots and safety equipment.

The Job

Reporting to the Workshop Manager/Supervisor, this role requires you to have a mature and professional approach with excellent communication skills. Your main duties/responsibilities will include, but are not limited to:

  1. Maintaining and performing vehicle repairs as per company and vehicle manufacturer policy and procedures within acceptable and reasonable time frames
  2. Demonstrating and maintaining clean workshop practices in your day to day role and ensuring that these practices meet the high standards held by the workshop team
  3. Ensuring that all maintenance and repairs are performed according to company procedures and are recorded on the designated forms and documents provided
  4. Maintaining and performing all workshop practices in a manner that adheres to all Workplace Health and Safety regulations
  5. Maintaining all company tools and equipment to a good working order and according to Busways standards, as well as reporting damaged or worn tools and equipment
  6. Assisting the workshop manager/supervisor with the day to day running of the workshop

 

The successful candiate will be required to work rostered 8-hour shfits within the hours of 6:00 am to 5:30 pm. From time to time, additional overtime may be required and this is based on the operational requirements of the workhshop.

 

Essential Criteria:

  • A current MVTC license
  • A trade qualification as a Diesel Mechanic
  • Excellent communication skills
  • Extensive bus and heavy vehicle experience
  • Permanent Residency or Australian Citizenship

Desirable Experience:

  • +/- 5 years Heavy Vehicle (Bus/Truck) experience
  • MR/HR license

About Busways

Busways Group is one of the largest private bus operators in NSW, operating route, charter and school bus services in outer-metropolitan Sydney, the Central Coast and the NSW North Coast. We are a family run business with over 75 years' experience. Today we are a strong team of approximately 1400 staff delivering quality public transport with a fleet of over 700 buses across 16 depots.

Unfortunately due to the large number of applications that we usually receive, we are unable to contact all applicants and only short-listed applicants will be notified.

Busways is an Equal Opportunity Employer.

How To Apply:

Please apply by sending through a copy of your Resume and Cover Letter to swellham@busways.com.au or alternatively for more information, please don’t hesitate to contact the Recruitment Team on (02) 9497 1800.

Please note, applications will close on Friday, 7th of September 2018.

Contact:

Suzanne Wellham
Phone: 9497 1800
Email: swellham@busways.com.au

Complaints Handling Officer - Pymble

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Position Description:

Our employees are what make Busways work and it is through them that Busways can provide exceptional service to our communities. We are always trying to attract people with high quality traits to join our team. We currently have full-time vacancy for a motivated Complaints Handling Officer located at our Support Office in Pymble.

The Opportunity

The opportunity would best suit an individual with previous experience within a customer service or administration scope. You will be part of a team of four and this role will allow you to gain experience in managing customer relationships, handling complaints and conducting investigations. Whilst this will be a demanding role, full training and mentoring will be provided to the successful applicant.

The Job

Primarily focused on customer complaints handling, responses, enquiries and investigations, this position will require the use of computer systems to research events and write reports. Responding to customers by phone and email will also be a significant part of the role.

We require an individual that will effectively contribute a positive and open-minded approach to their work and who is willing to work as a team player to meet day-to-day tasks while striving to improve customer relations in a big picture way.

The responsibilities associated with this position could include but is not limited to:

  1. The daily electronic management of Busways Infoline (our customer feedback and complaints handling platform) by ensuring feedback is handled in a professional and timely manner in accordance with Busways policies, procedures and contractual requirements.

  2. Logging all feedback in the database system, along with completing all the necessary reports 

  3. Investigating complaints via Busways' internal systems and liaising with a diverse group of people (customers, depot staff, TfNSW etc) to ensure a resolution is achieved

  4. Responding to customer complaints via email and phone

  5. Liaising with schools and depot staff and using Google Maps and calculator tools to quote and book in charters

Essential Criteria

  • Good computer skills – Microsoft Word & Excel at an intermediate level

  • Excellent written communication skills

  • Confident phone manner, capable of managing a variety of customer interactions, more specifically, interactions with customers who are emotional and negative in nature

  • A positive, friendly and reliable individual with a proactive approach to work

  • A quick learner, who is willing to learn from their mistakes and use experiences to improve the way things are done

  • An organised individual with a strong ability to prioritise their workload daily

  • A NSW driver's licence

  • Permanent Residency or Australian Citizenship

Desirable Criteria

  • Complaints handling experience

  • Two years’ experience within a customer service environment

How To Apply:

Please apply by sending through a copy of your Resume and Cover Letter to swellham@busways.com.au or alternatively for more information, please don’t hesitate to contact the Recruitment Team on (02) 9497 1800.

Please note, applications will close on Friday, 28th of September 2018.

Email:recruitment@busways.com.au

Contact:

Suzanne Wellham
Phone: 9497 1914
Email: swellham@busways.com.au

Diesel Mechanic - Laurieton depot

more info ⇲

Position Description:

What are we looking for

Our employees are what make Busways work and it is through them that we can provide exceptional service to our communities. We are always trying to attract people with high quality traits to join our team. We currently have full-time vacancy for a motivated Diesel Mechanic to join our team at Laurieton depot. 

The Opportunity

This is an exciting opportunity to join a growing company and a friendly team. This role would be most suitable to an applicant that is looking to grow, develop and take on additional responsibility as there may be opportunity to become a Leading Hand Diesel Mechanic.

You will be provided with all necessary training on the various makes and models of buses as well as being supplied with uniforms, boots and safety equipment. Whilst heavy vehicle experience is desired, it is not necessary as we are willing to train and develop the right individual for the position.

The Job

Reporting to the Regional Workshop Manager, this role requires you to have a mature and professional approach with excellent communication skills. Your main duties/responsibilities will include, but are not limited to:

  1. Maintaining and performing vehicle repairs as per company and vehicle manufacturer policies and procedures within acceptable and reasonable time frames
  2. Demonstrating and maintaining clean workshop practices in your day to day role and ensuring that these practices meet the high standards held by the Workshops team
  3. Ensuring that all maintenance and repairs are performed according to company procedures and are recorded on the designated forms and documents provided
  4. Maintaining and performing all workshop practices in a manner that adheres to all Workplace Health and Safety regulations
  5. Maintaining all company tools and equipment to a good working order and according to Busways standards, as well as reporting damaged or worn tools and equipment
  6. Assisting the workshop manager/supervisor with the day to day running of the workshop

The successful candidate will be required to work rostered 8-hour shifts within the hours of 6:00 am and 5:30 pm. From time to time, additional overtime may be required, and this is based on the operational requirements of the workshop.

Essential Criteria:

  • A current MVTC license
  • A trade qualification as a Diesel Mechanic or Mechanic
  • Excellent communication skills
  • Extensive mechanical experience
  • Permanent Residency or Australian Citizenship

Desirable Experience:

  • +/- 5 years Heavy Vehicle (Bus/Truck) experience
  • MR/HR license

About Busways

Busways Group is one of the largest private bus operators in NSW, operating route, charter and school bus services in outer-metropolitan Sydney, the Central Coast and the NSW North Coast. We are a family run business with over 75 years' experience. Today we are a strong team of approximately 1500 staff delivering quality public transport with a fleet of over 700 buses across 16 depots.

Unfortunately due to the large number of applications that we usually receive, we are unable to contact all applicants and only short-listed applicants will be notified.

Busways is an Equal Opportunity Employer.

How To Apply:

Please apply by sending through a copy of your Resume and Cover Letter to swellham@busways.com.au or alternatively for more information, please don’t hesitate to contact the Recruitment Team on (02) 9497 1800.

Please note, applications will close on Friday, 7th September 2018.

Contact:

Suzanne Wellham
Phone: 9497 1914
Email: swellham@busways.com.au

Diesel Mechanic and Leading Hand - Port Macquarie

more info ⇲

Position Description:

Our employees are what make Busways work and it is through them that we can provide exceptional services to our communities. We are always trying to attract people with high quality traits to join our team.

We currently have two full-time vacancies at our Port Macquarie depot;one vacancy for a Diesel Mechanic and the other for a Leading Hand Diesel Mechanic.

The Opportunity

This is an exciting opportunity for the successful candidates to join a growing company and a friendly team.

Both successful candidates will be provided with all necessary training on the various makes and models of our buses as well as being supplied with uniforms, boots and safety equipment.

For the Diesel Mechanic position, heavy vehicle experience is desired but it is not necessarywe are willing to train and develop the right individual for the position.

The Job

Reporting to the Workshop Manager, both of these roles requires the successful individual to have a mature and professional approach with excellent communication skills.

The main duties/responsibilities of either position will include, but are not limited to:

1.       Maintaining and performing vehicle repairs as per company and vehicle manufacturer policies and procedures within acceptable and reasonable time frames

2.       Demonstrating and maintaining clean workshop practices in your day to day role and ensuring that these practices meet the high standards held by the workshop team

3.       Ensuring that all maintenance and repairs are performed according to company procedures and are recorded on the designated forms and documents provided

4.       Maintaining and performing all workshop practices in a manner that adheres to all Workplace Health and Safety regulations

5.       Maintaining all company tools and equipment to a good working order and according to Busways standards, as well as reporting damaged or worn tools and equipment

6.       Assisting the workshop manager with the day to day running of the workshop

The successful candidate in the Leading Hand role will also be required to oversee the day to day running of the workshop as well as the above duties/responsibilities.

The successful candidates will be required to work rostered 8-hour shifts within the hours of 6: 00 am to 5:30 pm. Due to operational requirements of the workshop, from time to time additional overtime may be required.

Please specify the position you are applying for within your cover letter or application.

Essential Criteria for Diesel Mechanic and Leading Hand positions:

·         A current MVTC licence

·         A trade qualification as a Diesel Mechanic or Mechanic

·         Excellent communication skills

·         Extensive mechanical experience

·         Permanent Residency or Australian Citizenship

Desirable Experience for Diesel Mechanic and Leading Hand positions:

·         +/- 5 years Heavy Vehicle (Bus/Truck) experience. For the Diesel Mechanic position, we are willing to support and develop the right individual that may not have heavy vehicle experience

·         MR/HR licence

About Busways

Busways Group is one of the largest private bus operators in NSW, operating route, charter and school bus services in outer-metropolitan Sydney, the Central Coast and the NSW North Coast. We are a family run business with over 75 years' experience. Today we are a strong team of approximately 1400 staff delivering quality public transport with a fleet of over 700 buses across 16 depots.

Unfortunately due to the large number of applications that we usually receive, we are unable to contact all applicants and only short-listed applicants will be notified.

Busways is an Equal Opportunity Employer

How To Apply:

Please apply by sending through a copy of your Resume and Cover Letter to swellham@busways.com.au or alternatively for more information, please don’t hesitate to contact the Recruitment Team on (02) 9497 1800.

Please note, applications will close on Friday, 7th of September 2018.

 

Contact:

Suzanne Wellham
Phone: 9497 1914
Email: swellham@busways.com.au

Apprenticeships

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Position Description:

Our employees are what make Busways work. We are always trying to attract people with high quality traits to join our team. We currently have vacancies for motivated and enthusiastic individuals that are eager to become an Apprentices at the following depots:   

- Blacktown

- Coff Harbour

- Gosford

- Kempsey

- Laurieton

- Macksville

- Penrith

- Mulgrave

- Wauchope

The Opportunity:

This is an exciting opportunity to jump start your career with Busways and be a part of a growing company and a friendly team environment, whilst learning a trade. Full training will be provided as well as being supplied with uniforms, boots and safety equipment.

We are currently looking to employ first year Diesel Mechanics and Panel Beater Apprentices.

The successful applicants will be entered into a 4 year training contract within a secure employment environment. You will receive full 'on the job' and TAFE training as well as guidance and assistance from a mentor with solid mechanical experience. Applicable wage rates and allowances will apply.

The Job:

Reporting to the Workshop Supervisor, this role requires you to have a mature and professional approach. Your main responsibilities include, but are not limited to:

  • Under supervision, learning the skills to be part of the Workshop team
  • Undertaking an RTO training program as a Diesel Mechanic
  • Complete all units of the Apprenticeship to the required standards and within the required timeframe(s)
  • Attend all required TAFE classes under the guidance of your supervisor and teachers
  • Under supervision, carry out repairs & servicing to all company vehicles
  • Follow all safe working procedures & practices designed for the work                         

You will need to have:

  • Completed your Higher School Certificate (preferred), or School Certificate
  • Good maths, science and English skills
  • A genuine interest in a mechanical career
  • Good communication skills
  • A positive 'can do' attitude
  • The ability to take direction and show initiative
  • A strong work ethic which means you will be reliable, punctual and honest

Apprenticeships will commence ASAP.

How To Apply:

Please apply by sending through a copy of your Resume and Cover Letter to swellham@busways.com.au or alternatively for more information, please don’t hesitate to contact the Recruitment Team on (02) 9497 1800.

Please note, applications will close on Friday, 5th of October 2018.

Contact:

Suzanne Wellham
Phone: 9497 1914
Email: swellham@busways.com.au