Busways

Region

Warning message

You currently do NOT have a region selected.
Some content may not be displaying.
Please select a region from the top right corner.

Passenger Testimonials

We love hearing from our happy passengers, especially about our wonderful drivers and staff who do a great job, often going over and above the call of duty to help people in the community. We're happy to share some of the feedback here on this page.

If you would like to pass on some feedback about a Busways employee or your travel experience, please contact us.

“…a really nice thing to do”

Posted: 06 Aug 2014

Customer phoned 131500 to compliment a driver from the Penrith depot ...more

Offering assistance

Posted: 06 Aug 2014

Customer phoned 131500 to compliment a driver from the Gosford depot who was very helpful in assisting her alight from the bus. ...more

Always polite

Posted: 06 Aug 2014

Customer emailed 131500 and said “I wanted to send an email of thanks and appreciation to my regular weekday morning bus driver a driver from the Blacktown depot. ...more

Handled the incident really well

Posted: 06 Aug 2014

Customer phoned 131500 to say that she witnessed an accident with a bus and says a driver from the Blacktown depot handled the incident extremely well. ...more

Driver of the week

Posted: 06 Aug 2014

Customer phoned the depot to compliment a driver from the Busways Gosford depot who was on her run yesterday. ...more

Appreciated the driver's efforts

Posted: 06 Aug 2014

Customer phoned the depot to say thank you to a driver from the Gosford depot who rang Response Services to inform them that the bus was running late due to an accident at Calga. ...more

Providing an extremely good service

Posted: 06 Aug 2014

Customer phoned 131500 to compliment Busways for providing an extremely good service. ...more

“…he was fantastic”

Posted: 06 Aug 2014

Customer phoned 131500 to compliment a driver from the Penrith depot, he was fantastic, ...more

Has been an improvement

Posted: 06 Aug 2014

Customer phoned 131500 to compliment the bus drivers on the 799 (Penrith depot) services leaving from Penrith Interchange - Stand 12. ...more

Very appreciative

Posted: 06 Aug 2014

Customer phoned the depot to thank a driver from the Gosford depot. ...more

Pages