Must leave this here until the Busways custom main menu is turned into a block
Passenger Testimonials
We love hearing from our happy passengers, especially about our wonderful drivers and staff who do a great job, often going over and above the call of duty to help people in the community. We're happy to share some of the feedback here on this page.
If you would like to pass on some feedback about a Busways employee or your travel experience, please contact us.
Got her home safely
Posted: 06 Aug 2014Customer sent a letter to the depot thanking a driver from the Gosford depot. Customer was stuck at the station and the driver got her home safely and helped get her bags inside, customer was very happy with this. ...more
Polite and a good driver
Posted: 06 Aug 2014Customer phoned 131500 to compliment a driver from the Blacktown depot, caller stated he was very polite and a good driver. ...more
Got to his stop safely
Posted: 06 Aug 2014Customer phoned the depot to compliment a driver from the Gosford depot. ...more
The driver was lovely
Posted: 06 Aug 2014Customer phoned 131500 to compliment a driver from the Blacktown depot. ...more
Very polite to all of her customers
Posted: 06 Aug 2014A Busways inspector phoned the depot to compliment a driver from the Yamba depot ...more
“…very impressed”
Posted: 06 Aug 2014Customer emailed 131500 to say that she was very impressed with a driver from the Penrith depot, he straight away picked up that I didn’t.... ...more
“I wish there were more people in the industry like him”
Posted: 06 Aug 2014Customer emailed infoline saying “I would just like to put in a huge compliment for a driver from the Penrith depot. ...more
Acknowledged for his kind actions!
Posted: 06 Aug 2014Customer phoned the depot to compliment a driver from the Gosford depot who picked her up after a visit at the Medical Centre, customer was hobbling along quite badly and she was most impressed with the driver who was very compassionate and courteous towards her. ...more
He is fantastic
Posted: 06 Aug 2014Customer phoned 131500 to compliment a driver from the Blacktown depot, he is fantastic, helps old people on the bus, gets out of his seat to pick up their trolleys and helps them on and off the bus. ...more
“…he genuinely cared”
Posted: 06 Aug 2014Customer emailed infoline to say “I rang your depot to find out which bus our four children could catch to school and your staff member from the Port Macquarie depot was so very helpful. ...more
