Busways

Region

Passenger Testimonials

We love hearing from our happy passengers, especially about our wonderful drivers and staff who do a great job, often going over and above the call of duty to help people in the community. We're happy to share some of the feedback here on this page.

If you would like to pass on some feedback about a Busways employee or your travel experience, please contact us.

Extremely helpful driver

Posted: 19 Jan 2015

Customer emailed infoline to compliment a driver from the Gosford depot on being an extremely helpful driver by walking an elderly passenger on a frame across the street. ...more

Well mannered, kind natured and helpful

Posted: 19 Jan 2015

Customer phoned 131500 to compliment a driver from the Penrith depot on being well mannered, kind natured and helpful. ...more

Looking after our kids

Posted: 19 Jan 2015

Customer emailed infoline to thank a driver from the Wyong depot “for his time and effort in looking after our kids”. ...more

Made my children’s day

Posted: 19 Jan 2015

Customer emailed infoline to compliment a driver from the Wyong depot she said “he is a lovely bus driver dressed as Santa in his decorated bus and it made my children’s day! Thank you to this beautiful man!”. ...more

Being helpful

Posted: 19 Jan 2015

Customer phoned 131500 to compliment a driver from the Windsor depot for “being helpful”. ...more

Loves his attitude to all passengers

Posted: 19 Jan 2015

Customer phoned the depot to let management know a driver from the Wyong depot “is doing an awesome job” and the customer “loves his attitude to all passengers”. ...more

Being helpful

Posted: 19 Jan 2015

Customer phoned depot to compliment a driver from the Windsor depot on being helpful with a young child who was refusing to get on the bus. ...more

Thoughtful, lovely driver

Posted: 19 Jan 2015

Customer emailed infoline to compliment a driver from the Windsor depot for being a thoughtful, lovely driver who stopped and brought water for passengers on a 40 degree day. “He deserves recognition for his kind gesture” said the customer. ...more

Polite manner

Posted: 19 Jan 2015

Customer phoned 131500 to compliment a driver from the Blacktown on his excellent customer service and polite manner. ...more

Always nice to the kids

Posted: 19 Jan 2015

Customer emailed infoline to thank Busways for placing a Gosford depot driver on their school bus as “he is a great driver, always nice to the kids and nice to have a positive start to their day”. ...more

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