Busways

Region

Lost Property

Lost Property Policy

Busways keeps and records all property found on Busways buses. Lost property is kept at the depot from the bus the item was found on and operates from. Every effort will be made by depot staff to identify and contact the owner of the lost item. Lost property that isn't identified is stored for three months before disposal.

Retrieval of Lost Property

If you have left something on a Busways bus (or think you may have) ring your local Busways depot. They will identify the service, attempt to locate your item if the bus is still operating or they will check your description against the lost property register. If the lost item has not yet been found, your details and the description of your lost item will be recorded and checked when more property is handed in.

Contact Phone Numbers

Depot/Office Phone Office Hours
Pymble Head Office (02) 9497 1800 8am – 4:30pm (weekdays)
Busways Blacktown (02) 9625 8900 7am – 5:30pm (weekdays)
Busways Bulahdelah* (02) 4997 4788* 8am – 5pm (weekdays)
Busways Coffs Harbour (02) 6652 2744 8am – 5pm (weekdays)
Busways Gosford (02) 4368 2277 7am – 5:30pm (weekdays)
Busways Grafton (02) 6642 2954 8am – 5pm (weekdays)
Buways Heatherbrae* (02) 4983 1560* 8am – 5pm (weekdays)
Busways Kempsey (02) 6562 4724 8am – 5pm (weekdays)
Busways Laurieton (02) 6559 7712 8am – 5pm (weekdays)
Busways Macksville (02) 6568 3012 8am – 5pm (weekdays)
Busways Penrith (02) 4721 8871 7am – 5:30pm (weekdays)
Busways Port Macquarie (02) 6583 2499 8am – 5pm (weekdays)
Busways Raleigh (02) 6655 7410 8am – 5pm (weekdays)
Buways Wauchope (02) 6586 1855 8am – 5pm (weekdays)
Busways Windsor (02) 4574 9200 7am – 5:30pm (weekdays)
Busways Wyong (02) 4392 6666 7am – 5:30pm (weekdays)
Busways Yamba (02) 6645 8941 8am – 5pm (weekdays)

* If you are calling on the weekend about property left onboard the bus on a route 150, 151 or 152 service please call the Busways Gosford depot where they will be able to help you. The Bulahdelah and Heatherbrae depot phones are not manned on the weekend.