Busways

Region

Company Profile

Busways began in 1942 with a single charcoal powered hire car running between Rooty Hill station and Plumpton. Four years later Dick Rowe, the man behind the service, bought his first bus. This was the start of a journey that would lead to the 700 plus bus fleet that is servicing the areas of Blacktown, the Central Coast and the NSW Mid North Coast today.

Busways today

Today Busways employs over 1400 people; this includes drivers, workshop staff, operations managers and assistants to operate the depots and head office staff. All are responsible for the 700 plus fleet delivering quality Busways services every day of the week.

Busways operates over 100 bus routes in the Sydney and Central Coast regions, and approximately 30 on the North Coast. These bus services transport people to and from work, shopping centres, beaches and many other destinations. Busways' school services transport students from as far north as Iluka and as far south as Warragamba five days a week. Charter Services are also available from all depots.

Busways is still proudly Australian owned and operated.

Administration and organisation

Each local bus depot concentrates on its own daily operations and bus maintenance, while head office looks after centralised administrative functions. An operations manager and operational support staff manage each depot at a local level. Many depots have a fully equipped workshop, a workshop manager and qualified, experienced mechanics. Routine maintenance requirements, including panel beating and spray painting are provided "in house". Major depots are also equipped with electronic brake testers, shakers and automatic bus washing equipment.

The following specialised departments within head office cope with the ever-increasing growth of Busways:

  • Business Development Unit
  • Business Improvement Department
  • Contracts
  • Finance
  • Human Resources
  • Information Technology
  • Marketing
  • Operations
  • Operations Control Centre
  • Payroll
  • Planning and Infrastructure
  • Property
  • Reliability
  • Scheduling
  • Senior Management Team
  • SSTS
  • Training
  • Workshops

The key to Busways success and consistent expansion is a strong and dedicated  frontline team with a management team that leads by example, combined with a long history of commitment to providing accessible quality transport services in an efficient and cost effective manner.

Transport planning

The Busways Group has always taken a proactive approach to public transport planning. This ensures that the new residential and industrial developments are built to permit the early provision of bus services. By maintaining a close relationship with State and Local governments, Busways has successfully contributed to planning policies which foster efficient public transport.

A prime example of this approach was Busways close association with the planning and design of the $25 million bus/rail interchange at Blacktown opening in 1995. This modern facility gave Blacktown commuters an excellent example of integrated public transport infrastructure, ready for the continuing expansion of the North West Sector.

Other bus/rail interchanges with which Busways staff has been vitally involved are those at Campbelltown, Mt Druitt, Woy Woy, Gosford and Wyong. As the prime operator of buses at each of these locations, Busways believes that modern facilities where passengers can transfer easily between bus and train will encourage public transport use.

The History of Busways
1942 Dick Rowe commences a hire car service from Rooty Hill to Plumpton with a 1931 five-seater Chrysler 70.
1946 First bus purchased. A 1935 Reo 21-passenger bus for £225
1949 Bus service to St Marys clothing factory commences.
1956 Double decker buses obtained for a service to the munitions factory.

1958

First permanent depot established at Plumpton.

Fred Bowman & Dick Rowe purchase Parramatta-Villawood Bus Service.

1965 Jim Newport, Roger Graham & Dick Rowe take over Campbelltown buses.
1970s New bus routes established to support housing developments in the Mt Druitt area.

1978

Parramatta-Villawood Bus Service sold.

Bus fleet number reaches eighty.

Twenty six new Volvo’s purchased.

1984 Riverstone Bus Company and their 15 buses acquired.

1986

Dick Rowe acquires Higletts Camden services including thirty buses.

Ten second-hand articulated buses are imported from Japan.

1988 1988 Busways corporate name adopted.
1989 25 MAN buses bought between 1989-90.

1990

Seargents of Wyong and their 34 buses are acquired by Busways.

Passenger Transport Act passed by NSW Government with the committed support of Busways.

1991 Campbelltown-Appin route extended to Wollongong when Farmborough Coaches sell their service.
1992 Busways begins buying Mercedes Benz buses.

1994

Blue Ribbon sells Catherine Hill Bay route to Busways.

Busways buys Peninsula Bus Lines services on the Central Coast adding nearly 50 Scanias to the fleet.

Leslie's bus routes in South Blacktown and fifteen buses acquired.

1995 Blacktown bus/rail interchange opened.
1995 Pymble head office established.
1998 First low floor Mercedes buses commenced service.
1999 Ourimbah depot closes, staff and buses transfer to Kincumber.
2000 Busways provides staff and buses for the Olympic Games transport.

2003

Acquisition of Kings Bros services on the NSW North Coast.

Busways operates a bus fleet of over 600.

2004

Narellan depot officially opened by the NSW Minister for Transport Services, the Hon. Michael Costa.

Busways head office relocates to new, larger premises in Gordon.

2005 Signed new seven year contract with the NSW state government for Sydney Metropolitan regions (Region 1: Blacktown, Region 15: Campbelltown and Camden).

2007

Signed new seven year contract with the NSW state government for Sydney Outer Metropolitan region (Region 6: Central Coast).

Signed new seven year contract with the NSW state government for rural and regional areas (NSW North Coast)

Delivery of 34 new Scania K230UB buses.

2008

Acquired Palmers and Yarramalong Bus Company on the Central Coast.

Delivery of 46 new Scania K230UB buses.

2009

Acquired Kulnura Buslines on the Central Coast including 5 services, 5 buses and 3 coaches.

Delivery of 50 new MAN 18-310 buses and 5 MAN-18-280 buses.

2010

Delivery of 57 MAN 18-310 buses and 19 MAN-18-280 buses.

2011

New Busways website launched.

Blacktown Depot commences a PTIPS (Public Transport Information and Priority) system trial in conjunction with the RTA.

First private bus operator to implement PTIPS in Sydney.

Delivery of 17 new MAN 18-320 buses.

2012

Busways is the first to trial modern double decker buses on route services in Sydney.

Busways is the first operator in NSW to introduce on-board real-time passenger information on regular route services.

98.7% of bus fleet passed the RMS Heavy Vehicle Inspections defect-free.

Busways fleet exceeds 680 buses and Busways staff exceeds 1,100.

Busways is successful in its bid and is awarded a five-year contract by the NSW Government, to provide bus services for Penrith, Windsor and Blacktown (Sydney Metropolitan Bus Service Contract 1) - which will mean operating an extra 185 buses and the expansion from one depot in Blacktown to an extra three more in the region.

2013

New ETS (Electronic Ticketing Scheme) ticket machines and PTIPS installed in the Busways Sydney fleet.

Bus fleet will exceed 860 and Busways staff exceed 1,400 with commencement of SMBC 01 (adding Penrith and Windsor to our current operating areas) in October. 

2014

Busways ceased operations in the Macarthur region on Saturday 31 May 2014 due to Sydney bus contract changes. A new bus operator for Sydney Metropolitan Bus Contract 15 is responsible for operating all services previously provided by Busways in the Campbelltown/Camden/Narellan areas.

Busways is succesful in renegotiating a new 3+1 contract in OMBSC 06, allowing Busways to continue operating services in the Central Coast network.